Annapolis7777
We found information about this museum in Yerevan Scope hand book for 2014 . In handbook info was saying, that museum opens at 10 am. Since we arrived ,we were told by guard that they open at 11 am. We killed some time walking around to the Moscow house and Noy wine and cognac fabric store .When we arrived ,they were nice to start presentation with translator couple of minutes early. But, what's wrong with those Armenian English translators?. Always in rush and they live you with the feeling like you taking away there time from them. I don't know maybe she didn't have chance to have her morning coffee ,or she seemed to be not feeling good ,but I was under clear impression ,that way she was trying to speed up our tour. I must admit she was very knowledgeable about the topic . When we asked her to see presentation of Yerevan map on "3D" she a little bit hesitated and told us that it would be extra charge for it. But when we sow it, we understand why she wasn't pushing for that show. I don't mind 1000 dram on the show, but it was really poorly done and not 3D for sure, and it wasn't her fault.But ,seriously , Armenian guides/translators ,needs to learn more about customer service and less show the attitude. It's not much to learn ,because otherwise they are knowledgeable ,beautiful and smart people . And it lives completely different impression about there job performance.p.s. BTW I heard when ,she start complaining about us on Armenian , when we took elevator ,and elevator took us upstairs,because one of the workers called elevator before us.We got a clear understanding,that we are not supposed to go there,but it wasn't our fault that elevator took us up and we went down, with one of the museum workers :)