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Brigittex_12

Brigitte de Mont-TremblantJe trouve déplorable que vous veniez faire ce genre de remarque ici. Vous faisiez partie d’un groupe corporatif invité par votre employeur avec qui des arrangements précis avaient été préalablement faits. L’entente était claire au fait que vous étiez pour recevoir un soin du visage (et non un soin esthétique) d’une plus courte durée afin que tous les membres de votre groupe puissent être accommodés. Notez aussi, qu’il a été bien difficile de respecter les temps de soin considérant que la plupart des gens de votre groupe sont arrivés en retard. J’espère sincèrement que vous aurez la délicatesse de remercier votre employeur pour sa générosité, tous les accès au spa, massages ou soins corporels vous ont été offerts. En terminant, je trouve dommage que vous ayez punis la technicienne de son pourboire …La direction

alejandrom985

Alejandro,Our spa offers its facilities in different buildings like most of nordic spas. Our staff takes care of all our facilities by shoveling, putting salt or deicing for your safety. Our Bistro offers a variety of products, we are sorry that you didn’t enjoy it. Concerning the staff that attended you, you can be assured that a follow’up will be made. We would appreciate to have the exact day that you visited us so I can meet with this staff member. We invite you to call us so we can discuss about the situation and give us more information 450-226-2442.Have a nice weekend,Ofuro Team

gabriellec503

Gabrielle,We are sorry to read that you had a bad experience with one of our receptionist. The caterer at the Bistro offers 5 different type of sandwiches grilled like Panini’s, 4 cold salads and soup and various snacks. We are optimistic that you will enjoy your next meal experience at our Bistro. To make a better follow'up with our staff, I would need to know what day you visited us. Please contact us at 450-226-2442. Have a great weekend.Ofuro team

georginar839

Georgina R, Thank you for taking time to leave a comment. We are glad to hear that you always appreciate the relaxing atmosphere. What a nice and generous gift to offer to your children! Looking forward to seeing you again!Ofuro team

alexperlman

Thank you alexperlman Your review is great and much appreciated. We at Ofuro spa really make an effort to make sure your visit is the most enjoyable and relaxing.After all you deserve the very best! We sure hope you will visit us during the winter. The best season for a nordi spa. Have a nice day!Ofuro team

911pierrec

Bonjour Pierre CMerci à vous d'avoir pris le temps de laisser un commentaire ! Nous sommes contents que vous ayez apprécié votre massage avec Cynthia, la courtoisie de notre personnel ainsi que nos installations. En réponse à votre commentaire au sujet des soins, oui il est préférable de réserver afin de vous assurer de nos disponibilités. Les réservations sont aussi requises pour un séjour car nous n'avons que 5 chambres pour accommoder notre clientèle.Au plaisir de vous accueillir prochainement !L'équipe Ofuro

CatherineD137

Good day Catherine D,We are pleased to see that you spent a nice moment at the spa and enjoyed the energizing experience of thermotherapy in the colorfull autumn scenery. Concerning the dry sauna and steam room that were not available. We open 2 of 3 dry saunas and 1 of 2 steam bath if we don't have more than 30 customers on the site. I'm sorry that no sign was there to explain it. We will make sure to remind it to our staff. Our first concern is our customer service and it is with customers like you that we improve our procedures and services. We look forward to welcoming you again soon. Ofuro team

93melissaf

Ofuro spa is truly an escape... the most Zen of spas... peaceful , relaxing... you will not be disappointed. The staff is so kind and helpful, always in a great mood ... special shout out to Mercedes she is a gem. My boyfriend and i have visited the spa a few times over the last 3 years and its always been perfect. Lots of relaxing areas, equipped with numerous saunas, hot and cold baths, steam rooms, lounging chairs.. simply amazing. It is very clean and they are always on top of thingg. They have 5 rooms to stay overnight and they are charming, if you have the chance to stay please take it you will not be disappointed. Close to other amenities in Saint Sauveur, not a far drive from Montreal and surroundings. Ofuro spa, the best of spas no doubt.

elle022

This would be my 3rd nordic spa experience, but my first at Ofuro. My husband and I went for a day at the spa. We started off with a couple's massage. It took place in a smaller building off the main building. While the massage was pleasant it would have been nice if the room was sound proof. I could hear the cars pass by on the side road. Good thing is they give you a receipt for the cost of the total package of massage and nordic bath for insurance purposes.The spa grounds are pretty big. There are a lot of places to sit and relax while not having to feel crowded. My favorite spot was the net hanging over the river. The pools, you can see are dated. They're in need of a new paint job. Otherwise, the rest of the place is very clean. They provide you with towels, a robe and a bottle of water. They have a small bistro where we got sandwiches for $7 each. They also have tea and fruits for free. Overall, I would go there again. But, also wouldn't be opposed to trying the others in the area.

StevenXfit

Very hospitable staff, well kept grounds that were neat and clean, very charming architecture and decor. Clean and spacious changing rooms. Massages were great. Overall it was a great day.

ofuro spa

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