maya'ch expeditions - day tours

We booked a private tour with them from coban to semuc and lanquin. The English speaking guide was good, reliable, knew his way. etc. it was worth whole for us. Including all expenses for 2 people it was 1000 qs. Pls note that a shared trip is 300 qs per person but unless they have 4 people they don't go.!

This agency offers a rather expensive tour to Semuc Champey. The guide's comments wasn't very relevant in both Semuc Champey and the Lanquin cave - he spent his time trying to push us to buy another package... But still, they brought us to the place and showed us around.Regarding the Coban to Flores shuttle, I agree with other reviewers : the bus was 45 mn late, and in he end the driver left us outside the Flores island, to another tour agency, using random pretexts. Then we were supposed to climb into another bus but it took for ever and we ended up paying for a cab to get to our hotel...

I am glad i didn't read the reviews before i booked with Maya'ch Expeditions. I really had no issues with them. They drove from Antigua to Coban safely in rain in less than 6 hours with a stop in a nice rest area. Then we did a day tour to Semuc with them. The guide was good and spoke good English, did some extra activities like diving in a tiny underwater cave in Semuc ( i bet many didn't even know about it). Even helped to carry a 3 year old kid to the observation area. Next day also used Maya'ch shared shuttle to go to Flores.Yes, the shuttles were usually 15 minutes late, but it's expected when they pick up in a few places and drive you door-to-door. Also not the newest buses and A/C usually off but i kind of expected that in Guatemala.

Had one day at semuc champey which was fine. Second day was awful. Driver for our private tour brought his whole family along for a day out at candelabria caves. After the 2.5 hour journey to the caves it became apparent he didnt really know where to go. Further still due to local community disputes it transpired the caves were closed to visitors and then we simplymdrove back to coban.....and the included lunch never appeared. A six hour day out for nothing, which a simple phone call by the travel company could have resolved in advance and saved us a wasted trip. My sense if they just drive you wherever you ask and make up the guiding bit when they get there. Avoid at all costs.

Summary: Little-to-no communication, dishonest portrayal of prices, and unsafe travel made our trip exhausting, challenging, and frustrating My group of five booked a tour in San Pedro to visit Semuc Champey, knowing well in advance that we were in for a long day of travel. Unfortunately, our long day turned into complete chaos, leaving us frustrated and a bit worried for our safety. During the first leg of our trip (San Pedro to Antigua) we struck two dogs in the road, packed in significantly more travelers than we were promised, and ultimately broke down on a switchback. The driver responded by jumping out of the van (without word) and hitchhiking on a shuttle going the other way. We had no idea if we would see him again. Before long, the Guatemalan police showed up, informing us that we were in an unsafe location. They stood before us with machine guns for protection.About 45 minutes later our driver returned, and continued to drive recklessly toward Antigua. We were nervous about the rest of our travel, but remained excited. The rest of our trip proceeded as follows:-- Originally the staff was friendly, though they quickly became abrasive when they discovered we did not want to book a tour-- They continued to tell us the wrong price for transportation, assuring us that we would not get out of Semuc Champey without using their services-- We ultimately stopped in Lanquin, at which point a number of locals started to yell and scream the name of hostels. Confused and dazed (we had just woken up and it was nearly 10:00pm), we did our best to sort out the situation and respond appropriately-- We were subsequently shoved into the trunk of an SUV and carried through dangerous backroads in a car without headlights and with all warning lights illuminated on the dashboardWe were thrilled to arrive safely, but the lack of communication definitely put a damper on our experience. Those who booked tours of the caves/pools told us they were likewise disappointed with the organization and communication, and would not have book a tour if they were to start the experience over.I hope you find this helpful. For the best experience possible, I would avoid Maya'ch Expeditions, even if it means paying more.