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MelissaG128
Took our 3 kids after lunch. It's not really child friendly. My.daughter is 4 and had to struggle to play some machines. No stools or anything.
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126lesleyh
a little bit of everything for everyonr here if u fancy game of bowling or amazonia to see the animals or just for a bite to eat.defo worth a wee trip out.x
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LYNDAL551774
You can spend a few hours here with young children on the rides ,jungle Jim and slot machines and also arcade games.
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780daniellam
Dirty. Smelly. Horrible dive of a dumps midden. Don't go. Save time and considerable amounts of cash and go kick about a scrappies. Same smell and dirt and similar approach to health and safety.
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ldin2014
as a family, we have visited M&D's , 3years in a row now as my fiancée and daughter have their birthday on the same date. £88.00 for 3 of us for the boat with Stena from Belfast to Cairnryan with a coach to meet you on arrival in Scotland for transfer, and the real winner is the unlimited wrist band to most of the rides in the park. 5 hours in the theme park. What value for money.!! . The chippy is what it is, a chippy, but, the food indoors is much better, and of course I found my favourite arcade game, from my teens( 30 years ago) PACMAN. I could near stay the five hours playing it. We did go to Thorpe Park last year in August and of course it is going to be better, as it was near same price just for entry. , but, we wouldn't be going back year after year if it wasn't an enjoyable day out. GJD
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MichelleM69
Good collection of rides and rides that have not made appearences at local fairs for a long time only problem was two members of staff fighting over drugs in the kids fun house good indoor bowling overall fun experience
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H3019TElisam
Had a minor run in with one staff member in particular prior to this and was unsure if I would return, however I would like to thank the team at M&Ds in the way the dealt with my complaint and this gave me the confidence to return. To be totally over the moon, once again another amazing experience, my kids absolutely love it here, from story telling to real reindeers and a mini North pole, I know it may be a bit pricey but if you go to a regular Santa UR getting a shabby photo in a shed! Definitely worth the money and will be returning soon to the arcade area for some prize winning with the kids!
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katef253
Seriously, health and safety NONE Food standards NONECleaners NONE Helpful staff NONEManagement to sort any problems NONE-------------------------------------------In abundance you will find perverted staff sniffing round young girls.Dirty dirty staff, watch one guy picking a winner from his nose then serve a customer food.. The list would go on but will say this ENTER THIS PARK AT YOUR OWN RISK i ASK FOR THE NAME OF THE MANAGER AND WAS TOLD THAT IT IS POLICY NOT TO GIVE OUT THIS INFORMATION. MMMMMM
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339traceym
Complete waste of money! We took an 8yr old and 2.5year old, it cost us £11.25 per child but if we wanted to accompany our children it would cost an additional £5.25 per adult! A total of £33, we were to wait in the amusements until it was time for the storytelling, the girl was enthusiastic enough but it really didn't capture the attention of children, we were then herded through another tunnel which had holes in it, cheap gazebos put up to queue in while waiting for Santa, there were no decorations or animated Christmas scenery to keep kids entertained. There were 3 or 4 badly covered holes which were the entrances to 3 or 4 Santas - not easy to explain to kids why there are that many Santas! Santa fixed his falling down beard when we were in, kids got presents which I could have picked up in the pound shop, one of the photographs was really bad so we had to go back in for another photo, then on the way out we passed the animated Christmas scenes and letter writing. On the way out you pass the cheapest looking shop selling £4 balloons and Christmas decorations. We had our tea and mince pie and left, I'm going to email and ask for a refund, but to be honest I don't think the company are that interested in customer satisfaction. I could've taken the children to a better, cheaper Christmas experience in a shopping centre, we will most definitely never go back.
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TartanMan1975
My family went to M&D's Christmas Wonderland booking a "Santa" family pass (my wife,4 year old daughter,7 week old baby son and myself) on Sunday 21st December and i've got to say we won't be back. I've got my doubts on whether the management listen to customer feedback or any of their own staff. The amount of time waiting in a queue is scandalous when young children are involved. We waited 1 hr 40 mins to visit the "Storytelling" shambles. This was terrible,and i do mean terrible. None of the children who attended were remotely interested (hence a lot of people leaving during it) and causes nothing but frustration for parents. We were also made to feel like second class citizens when one of the staff told us that our 7 week old baby, who after the long wait feeling restless and hungry had just fell asleep, should be taken out of the pram "for Health & Safety reasons!", and could we sit in the corner out of the way. This statement was ludacrious as we looked across to the fire exit which was blocked by large speakers, wires and microphone stand. This was after the same member of staff informed us that there's less shows per hour this year than last to save money,hence even longer waiting times. Then, after the "Storytelling" debacle we had to queue outside in the pouring rain and then through the torn to shreds gazebo walkway for another 1hr 10mins to see "Santa". To be fair,the elf girls did ask the kids about what they would like for Christmas and had a lot more of "The personal touch". The rest of the "experience" was pretty run of the mill to be honest but by that time i think ourselves and a lot of families were so sickened off and fed up with queueing for hours on end to see woeful "Storytelling". In my opinion M&D's really need to scrap the storytelling and come up with an attraction that kids will actually be interested in seeing/hearing that doesn't have queueing over 30 mins regardless of time of day,day of the week or time of the year. This also includes MUCH quicker queueing times to see Santa in a more weatherproof tunnel/enclosure. This might require more Santas as well to lower waiting times but if you want and value customers then it needs to be done. Due to the amount of time wasted with queueing we missed out on the softplay and train that we had paid for in advance as an added extra as part of the "Santa" package. I would like to add that we weren't the only family completely fed up and sickened by the whole day, i could hear many other families moaning about the same concerns i have just mentioned. The other reviews on this site back up this claim. A full rethink and major improvements required.
