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jelleybaby

Hello,Thanks for letting us know how you liked Explora Parc.We are very happy you all had fun and we are sorry that you didn't find the toilets, they are in the white building, next to the start of the black courses. Sorry if you were not explained how to find them properly.We hope we'll see you back here with us soon.Explora Parc

Jameski71

Hi,Thanks a lot for your post. We are glad you had a great moment and we hope to see you again.Explora Parc

snoos

Hello,Thanks a lot for writing something about us.We are very happy that you enjoyed our place so much. When you come to Explora Parc, you will always be given the time you want and the time you need for you to go through the runs as you please.Rushing people on the runs is just the opposite of what we think people come to us for, it is never going to happen, take 4 hours if you like and enjoy the place.We are looking forward to seeing you again.Explora Parc

MHHeemstra

Thank you very much for your comment,We are very glad you that you enjoyed the place so much. We work hard and do our best for people to receive the best and warmest welcome when they arrive and for your day to be amazing.Was the double safety clipping system already running when you came? Then you could have wrote "climb 'til you wont ever be able to drop again". With this improved clipping system, people just can't take both of their clips of the safety line at the same time. Our only goal is to make sure you have as much fun as you can, we'll take care of your safety, you just focus on enjoying.

napk

Hello,Thanks a lot for your comment. We are glad to hear that you and your children had fun and enjoyed the place. We will keep working to improve the place and games to provide our customers with as much fun and entertainement as we can.About our safety policy, it is our number one priority. That is why we now use a brand new safety clip system that keep people from taking off both of the safety clips at the same time. This new and revolutionary technology ensures that what happened to the boy who fell because he took both of his safety clips off will not ever happen again. We are looking forward to seeing you again and will do our best for you and your children to enjoy yourselves even more, as we always do.

mimosas7

Bonjour, merci de votre message. Nous comprenons votre réaction sur ce sujet sensible, nos équipes et nous même avons été très touchés.Même si ces accidents sont rares (aucun en 2011 et 1 seul en 2012 sur +20 000 visiteurs) ils sont bien évidement regrettables. Nos encadrants sont formés et titulaires d'un diplôme (CQP OPAH) délivré par le ministère de l’Éducation de la Jeunesse et des Sports. Nos équipements et installations répondent aux normes de sécurité en vigueur, ils reçoivent chaque année un avis de conformité délivré par un organisme de Contrôle indépendant et agréé (affiché dans le Parc).Toutes les conditions pour la pratique de cette activité autonome en sécurité sont scrupuleusement respectées. Néanmoins nous avons décidé d'améliorer au delà des exigences réglementaires nos installations en adoptant cette année un nouveau système de sécurité encore plus performant et tout juste disponible sur le marché qui limitera au maximum les risques de manipulation.Nous continuerons à améliorer le parc pour que cette activité reste un plaisir pour les usagers en toute sécurité.La direction.

ctgo

Thanks for giving your recommandation! We are more than happy that you had such a great time with us, see you soon for the black courses !!!

Bonefix

Thanks for this note, I hope it'll be usefull to a lot of english speaking people. We try our best to speak a good english, glad we loved your time with us, hope to see you back soon!! Maybe you won't get stuck next time... Have an excellent time with your family

al30_10

Thanks for that small note, always a pleasure to know your impression. Glad you spent a good day with us, enjoy the rest of your summer!

_T4302PJ

Hello,Thanks a lot for your kind comment. I must confess I had to use google translate to know what you wrote so I hope I got the most of it. We are glad you had a good time and hope we will see you again for new advenures. Kind regardsThe whole explora parc team

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