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27halimaa

I spent three days at this outlet staying at the nearby relais villa pomela, and can reccomend it- amazing deals to be had.La Perla- The sales ladies were absolutely lovely and very attentive, the deals were to die for with 75% off outlet prices, bras were 30 euros!!!!!!Moschino- Beautiful scarves and handbags on great deals, scarves were 30 euro + and clothing had huge discounts up to 90% off.Stefanel- Cashmere sweaters were only available in not so pretty colours but dresses and tops were stunning and plenty.Manila Grace- Massive discounts and lovely stock, worth a visit.Burberry Accesories- Shoes at 80 euros, need I say more?Overall well worth a visit, and I recommend going in February where there are far more deals.

Blueskies_sunshine14

We had a good day at the Serravalle Outlet. There was plenty of shops to keep us busy looking round. There was a number or little cafes offering food and drink. The atmosphere of the place was lovely. It was fairly peaceful whilst we was walking round. There weren't loads of people walking round which you often find at outlets in the UK. There was a good range of shops but many were still far too expensive for our budget. Even though it was nice to see what they had on offer. The trip we chose was the 10am departure and 6.30pm return. This was more than enough time and shopping is one of my favourite things to do. The cost of the trip was inexpensive with the £15 going towards the coach fare. The journey was great. No winding roads or steep hills so all types of travellers would be happy. It's definitely worth a visit.

nasha49

We just loved this outlet. Amazing designer shopping outlet though not all designer brands are available. The price are trully superb. We have been to Johore Premium Outlet, Malaysia a few times before, the concept is almost the same with different brands of course.Seravalle Designer Outlet offers so many well known brands i.e Salvatore Ferragamo, Gucci, Furla, Michael Kors, Armani, CalvinKlein, Adidas etc. with so many choices to buy. We took a train from Porta Nuova Central Station in Torino, and it took us only an hour fifteen minutes to reach Novi Ligure Station where there is a shuttle bus to bring you to this outlet. Great place to buy branded goods at an affordable price.

Pesheva

Dear Ellie P,We’re terribly sorry about what happened to you and the other visitors.We assure you that we take this matter very seriously. This kind of crimes does not occur every day in our Centre, and it is in fact very rare: on the other hand, we are aware that this is not the first time this happens. We are working together with police forces in order to improve security in our Centre and make our visitors feel, when they’re here, comfortable and secure.The procedure with Carabinieri requires the victims of a crime to fill their reports at the Police Station, so that they can then present all the required documentations to the insurance company. We understand that, in the moments following this kind of events, it may be difficult to follow these processes, but it is fundamental in order to start and support the investigation. Our Customer Service Advisors and Facilities Team are there to support you in all parts of this process, to accommodate all your practical needs and facilitate you through a painful experience like this one. In case you feel this did not happen in the way you expected, please contact us at Informazioni@mcarthurglen.com. It will be important for us to understand if we can still be of any help and how we can improve our services and customer care.Yours sincerely,Daniela Bricola - Centre Manager

USAfrGR

This place is amazing. It is so big, with so many brands and really fabulous prices. Plus the look of the place is really cute and you truly feel like your in a mini village or resort. So much better than the "mall" version of outlet stores. It's a bit out there, so make sure you have a full day for shopping. The food however is as bad as any food-court (Yes I'm originally from New Jersey). Really not worth eating there if you don't have to.

EvelinaLE

Dear EvelinaLE,thank you for visiting us and for taking the time to give us your feedback. We’re happy to hear that you found some interesting deals during your visit, but at the same time we’re sorry to read that some aspects of your experience here have been disappointing. We put very much effort in offering to our visitors a variegated and top level brand portfolio, which we constantly try to improve even more. You can keep updated on what’s going on in our Center by looking at our website, mcarthurglen.it/serravalle. If you haven’t had the chance to check them out yet, we invite you to visit our new stores: 7 For All Mankind, Fossil, Loriblu and Roy Roger’s are our latest and much anticipated openings! As in all of our stores, prices are reduced all year by 30-70%, and during sales even more: we will have reductions up to 70% off Outlet prices from January 29, and a sale final weekend on February 14-15, with everything at 70% off in participating stores.We hope you will visit us again soon and that you will find everything you desire and expect.Yours sincerely,Daniela Bricola – Centre Manager

DorAlin

As the sales begun on 3'rd of January, we spent one full day there. You will find anything you need, and we have enjoyed this day.

FASttRaveller77

Dear FASttRaveller77,Thank you for your review. We’re sorry to hear that you were disappointed with our offer. We’re constantly working on creating an exciting shopping environment for you, with a brand portfolio for all tastes and prices reduced by 30-70% all year round. Your feedback will help us to further improve: please contact us via email to Informazioni@mcarthurglen.com to tell us more about your visit here. We will be happy to hear your thoughts.Yours sincerely,Daniela Bricola – Centre Manager

CindyLoo88

This outlet store is almost the same as any other outlet store. This outlet does not have a counter for tax refund. So you have to perform your tax refund at the airport. The stores are pretty decent but you need to go there early if you want to get your desired designs. Didn't manage to get anything from Prada and Gucci cause the designs were "so so" or being snapped up by other shoppers already. Easy to take the bus tour from Zani Viaggi as they are professional and clean. Overall, great place to check out for branded stuffs...

399farraa

We took a bus from Milan at 11am (reached Serravalle at 12 noon) and came back at 8pm. Depending on your interest and shopping style, the almost 8 hours time is more than enough for us as we did not go to every store. We just went to the stores that we intended to shop and we did find stuff which we sold at a very good discounted price. Not many choices but I think that was kind of expected for any designers outlets. In conclusion, it worth the trip.

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