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sky spa dix30

景区评级：4级

景点介绍

SKYSPA, the first urban spa, is a member of the Alliance des Spas Relais...

景点印象

carlynec

We are glad you, once again, enjoyed your experience. We hope the winter experience was as enjoyable as your first visit. Thanks for choosing SKYSPA for your relaxation moments.
SparkyGirl_20

Thank you for your wonderful comment! It is great to hear that our concept is appreciated by our guests. It will be our pleasure to receive you once again in the winter. Sincerely
346miriamb

We do understand that 30$ might seem a high price for a modification. Unlike what people might think, a modification involves more than 2 clicks on a computer. A massage therapist (who is paid by the massage) looses the chance to work and needs to be compensated for his time even if we haven't been able to re-sell the spot that has been reserved initially for you. When we are warned long enough in advance (even after the 24h), we can then book it to someone else and no fees are charged for the modification. This is why we have a 24h reservation policy that is explained in every e-mail confirmation.Thank you for your comment. Hopefully our explanation to you will be helpful to others as well. Sincerely The SKYSPA team
Alexandrapriem

Thank you for your comment. As in every spa establishment, we have a cancellation policy. For unforeseen events, we offer the option to modify the date of your appointment charging only the administration fees instead of paying the full price of the treatment that was reserved for you. As a business principal, we are obligated to be fair and equal with all of our customers.Know that we understand your situation.The SKYSPA team
Faithschels

We want to sincerely apologize to our dear clientele. It was unfortunately an exceptionally cold day outside and we have suffered a major break in our principal hot water conduct. It deprived the showers of hot water and as a consequent, reduced the temperature in our spas. We are deeply sorry for the inconvenience and we ask the people who were affected by the results of this day to contact us in order to be credited -without fees- for another day in our baths.
tiboeuf3

We are pleased that you enjoyed your day at the spa. Feel free to ask for a type of massage in particular when you call to make a reservation. We will make sure you are paired with a therapist who will answer to your specific needs.
foodforlife26

Thank you for your comment!! We are happy to have you as a member at our spa.
Julthi

Thank you for the comment. The SKYSPA, known as a urban spa, will always be a place were you can talk, take a drink in a lounge atmosphere. Our customer service is also reputed to be professional and courtly. You can call our customer service to explain your experience with a supervisor who will analyse the situation you lived. The customer satisfaction is our priority.
WendyK887

Merci. Nous sommes très heureux que vous ayez apprécié votre journée.
Lily-Vee27

Bonjour,Comme vous le mentionnez dans votre commentaire, un spa est un endroit zen et de détente. SKYSPA prend donc les devants afin de faire respecter certaines règles de conduite et de code vestimentaire afin que tous les clients puissent profiter pleinement de leur expérience. Nous sommes désolés si certaines règles peuvent vous sembler sans fondement mais SKYSPA se doit de faire les meilleurs choix possible et d’intervenir lorsque nécessaire ou lors de la gestion de plaintes provenant de notre chère clientèle.Merci de votre compréhension. Nous espérons vous recevoir pour une prochaine visite.

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