las cascadas aquatic park

I went to this park with my famy members. It was pretty good although prices were little high and service wasn't. 100% I can say I did have a great time in he park.

Went on Thursday July 17th. Got there about 10:30 and there was a line. The park quickly added cashiers so payment end entry was quick. Would someone really wait for 3 hours? I can't imagine that. Food was served quickly and it was well priced and tasty. On each and every slide you weren't allowed to even approach the starting area until the person ahead of you was either at the bottom or 75% of the way down. Tubes and mats, where needed, were handed to you at the end of the ride, You couldn't hold on to a tube or mat and say that you were going again. The process was fair and I never waited more that a minute or two at the end of the ride to grab a tube or mat or at the top of the ride to go down. As for the review that said they were an engineer and the rides weren't safe. OMG! The slides din't shake even a little bit and there were far more support than I've seen at other parks in the states. I paid close attention to this and noticed no rust on any of the supports and no shaking what so ever. There was plenty of security and plenty of polite, attentive lifeguards. It was a great day for my son and the trip to Crash Boat Beach after was fantastic for mom and dad. You get much more ride per dollar at this park than you would at a Disney water park. The city of Aguadilla does it right for it's citizens with this little gem. Give your kids a break their smiles are worth it. Happy to answer any specific questions johndavid172000@yahoo.com.

We purchased half-price tickets online to use it between June 23-June 27 (Monday-Friday). We went monday and there was a very long line, we waited three hours before we could finally enter. You could noticed the bad administration and the tickets had no refund so it was either stay or try another day. Oh and better yet, the people buying the ticket full price got to enter first. That's just bad, we were standing in the hot sun without nothing to eat because you couldn't bring your OWN food. At least the place inside was beautiful and very fun, but please, don't do that kind of stuff to people that got the tickets half-price, it was an offer that you people launched.

I didn't realize just how small the park was. Not that many people at park or concession but I had to wait about 40 minutes for my food. No one was managing the amount of time the next person needed to wait before going down the water slides. Saw some near misses. Lastly, I think their quality standards for these rides are probably a lot less stringent than those in the states. My husband informed me that he saw the water slide shaking quite a bit. I didn't go on any other rides after that. The wave pool was great. Bathroom was dirty, while some of the cleaning ladies stood around bochinchando (which means gossiping in spanish). Would not return.

And so, I decided to take my daughters to a water park in Puerto Rico. What could be more fun and refreshing. I paid our entrance fee and in we went. Ah, the expectation to spend a beautiful vacation day with my kids and the excitement in their faces. Hold on a second, where are the tubes to ride the rides? Not enough for all the people in the park, and it was not even close to full. I asked a staff member about it and he told me that the rides could be enjoyed without the tubes, but we were denied access when we attempted to do so, and then I asked where we could get the tubes, and were told that there were not enough because there was large group that came the day before and some tubes were damaged (?!), and reaffirmed us again that we needed the tubes to ride the water slides, but that we could find some tubes if we were eager enough or had been there earlier, but that some rides were designed to use without them, blah, blah, blah. After he decided to end his circular argument, out of exhaustion or oppressed by the humidity, he made it look as if he was doing us a favor by facilitating us an inner tube large enough to be used by a Sumo wrestler in comfort, which could not be safely used by my daughters, per the staff at the rides! At this point I decided to leave, but not before going to get a refund. The attendant in the entrance booth decided to have me speak to the person in charge after I requested to speak to the manager because of her refusal to address my issues, and she sent for a security guard, and three other security guards, a move that would have made any dictator proud. I told the assumed persuader in charge that even though I appreciated the courtesy of his intimidation, I preferred to speak to the manager. But he refused, and in no uncertain terms told me that I would receive no refunds, but "politely" invited me to return inside and try to enjoy my time with them. My daughters, 8 and 10, oblivious due to their innocence to the totalitarian event that just transpired, asked me to go back inside, and I gave in because their plea could do more than my anger. By the way, never did I raised my voice or behave in any way other than respectfully. Back inside we tried to ride a just opened slide that did not require a tube. My little one went on line and was told she could not ride it because she was not tall enough, though she was about two inches taller than the mark the park has drawn in red ink in front of the ride. When I pointed to this, the ride attendant told me that it was to be measured at the level of the chin (What the f@$#k?). Our last chance to ride one ride down the drain, and the saddest faces of two kids you will ever see embedded in my mind still today. I always share the memories with everyone I can.